Shipping - UK and International
Summary - Shipping UK and International
This Page describes our Shipping policies for both UK and International shipping. It includes information on free UK shipping, our couriers, parcel insurance, shipping timescales, customs fees and refused deliveries.
USA Shipping Update - NOW Shipping to USA
All our orders to the USA will now ship inclusive of all tariffs, known as Delivered Duties Paid (DDP). Customs duties of 10% will be included within Shipping Charges, so USA based customers will see the total costs in the Checkout before purchase - there will be no surprise courier or customs changes payable in the USA when our parcels arrive.
From September 2025, the USA Government imposed a 10% tariff on all goods shipped from the UK to the USA. We have now made arrangements with our international courier (Royal Mail) to include these tariffs in our shipping charges. As a result, no further charges, or duties should be payable by USA customers on receipt of our parcels in the USA - further information on USA shipping.
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FREE Shipping UK Orders
- Our main courier is Royal Mail and we use the Express48 service. Where appropriate, we also use DPD in the UK.
- Typical timescales from order date to delivery date are 5 to 7 business days, including our order processing.
- All parcels are 'signed for' and trackable and insured for a maximum of £150. For parcels over £150, top up insurance is available at a nominal amount.
- All shipping options are displayed BEFORE the final Checkout Page.
Royal Mail Guaranteed Next Day Delivery
This courier service is guaranteed for next day delivery by 1.00pm. It is available at our discretion at a cost of approx £10 - £15. Please email us if you wish to use this service.
International Shipping
We currently ship to over 40 countries worldwide. Full a full list, click on the button below.
Full List of Countries We Ship To
Refused Delivery
Customers are responsible for ensuring the shipping addresses are correct. In the case of refused delivery on an order, the customer is entitled to a refund for cost of goods less our cost of shipping to the customer and any return shipping or customs charges incurred.