Shipping - UK and International
Summary - Shipping UK and International
This Page describes our Shipping policies for both UK and International shipping. It includes information on free UK shipping, our couriers, parcel insurance, shipping timescales, customs fees and refused deliveries.
We have currently suspended shipping to the USA due the number of tariff changes, and lack of detail of who will pay for them and how the tariffs will be collected. We will keep this under review if the tariff position becomes clearer.
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FREE Shipping UK Orders
- Our main courier is Parcelforce, and we use the Express48 service. Where appropriate, we also use DPD in the UK.
- Typical timescales from order date to delivery date are 5 to 7 business days, including our order processing.
- All parcels are 'signed for' and trackable and insured for a maximum of £150. For parcels over £150, top up insurance is available at a nominal amount.
- All shipping options are displayed BEFORE the final Checkout Page.
Royal Mail Guaranteed Next Day Delivery
This courier service is guaranteed for next day delivery by 1.00pm. It is available at our discretion at a cost of approx £10 - £15. Please email us if you wish to use this service.
International Shipping
We currently ship to over 40 countries worldwide. Full a full list, click on the button below.
Full List of Countries We Ship To
Refused Delivery
Customers are responsible for ensuring the shipping addresses are correct. In the case of refused delivery on an order, the customer is entitled to a refund for cost of goods less our cost of shipping to the customer and any return shipping or customs charges incurred.