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Customer Reviews - Real and Verified
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I ordered a spectacle case & a small coin purse. I have loved Welsh tapestry items since I first saw them, around 60 years ago! In my experience items wash & wear very well indeed. I have a huge blanket & cushions as well. I think you should market table mats & bookmarks as well!
Hi Elizabeth, thank you for your wonderful feedback and appreciate your suggestions. We'll definitely consider expanding our product range. Thanks for shopping with TirGlas!
Fantastic small business offering excellent products and equally excellent customer service. I ordered a gorgeous redesigned project 10 bag and forgot to add the leather care balm to my initial order, Tirglas made it easy for me to add the balm onto the order. The bag is perfect, the packaging was great. I will be ordering from Tirglas again soon!
My Draig Goch Welsh blanket is gorgeous - lovely bright red colours of Wales' famous dragon!! Delighted
Great experience shopping with Tirglas, excellent customer service, great packaging, quick delivery and gorgeous products. Thank you!
The blanket looks even better than the picture online online. Just what was looking for
We take great time and effort with our online images. Its always good to hear that they are better when received than they appear online!
Great communication, speedy delivery, beautiful packaging
Thank you for your kind words! We're glad you loved the service and packaging. Looking forward to serving you again!
Always a great pleasure - thank you!
We're delighted to hear you had a great experience with TirGlas. Looking forward to serving you again!
Ordered 2 places on a candle making workshop in Cardiff Bay. There's free parking which is great. Made my 2 candles, all good!
My Welsh blanket arrived today and wow, it's great. The smell of the wool is stunning. Ordering process straightforward and good communication from company. V happy. Will buy again for Christmas presents.
Fantastic service from this wonderful shop!
Hi Christine, thank you for your kind words! We're glad you had a great experience with TirGlas.
Simple to place order and when I had a query it was dealt with promptly many thanks will definitely shop here again.
Hi there! Thank you so much for your kind words. We're pleased to hear you had a great experience and look forward to your next visit. Cheers!
Very good photography, straightforward site and prompt delivery
Thank you, Frances! We're glad you're happy with your experience. Come back soon!
Excellent services and excellent blankets. Beautiful
Hi Michelle, thank you for your wonderful feedback! We're delighted you love the blankets and our service. Come back anytime!
I have bought from this website before and was so glad to receive a 10% off Thank You discount code. Wasn't quite sure how it would work but got to the checkout, inserted the code and done - worked first time, no fuss, no problems!!! Thank you TirGlas.
A lovely company to deal with, with exceptional customer service from Morgana. I purchased a Re-Designed Project bag which I returned fairly late for another colour to which they agreed without hesitation. I then returned the bag by mistake to their new premises which I learnt doesn’t open till Aug 26, but luckily they located it and a new one sent out, well packaged and very speedily. I will certainly be using this Company again due to their friendliness and fantastic service. They certainly went above and beyond.
Thank you, Janine, for your kind words and for sharing your experience. We're delighted to hear you appreciated our service and look forward to serving you again in the future!
Exceptional service from Morgana at TirGlas. I purchased a Re-Designed Project bag, and unfortunately I decided that I wanted a different colour. Thankfully there wasn’t any hesitation but I sent it back in error to their new premises, which doesn’t open until August 2026. They went above and beyond by locating my parcel, and sent a new one packaged extremely well, with speedy delivery. I only wish more Companies were as good as TirGlas. I certainly won’t hesitate to buy from them again. Again thank you Morgana for your superb service. Just a quick p.s. I am also loving the choice of items shown on your website.
Thank you, Jan, for your kind words and for sharing your positive experience. We're delighted to hear you are pleased with our service and product. Morgana will be especially pleased to know her efforts are appreciated. We look forward to serving you again soon!
Very impressed with the service, made a second purchase from the store immediately upon arrival of the first one.
Thank you very much for your kind words, Irina. We're delighted to hear you had a great experience and look forward to serving you again!
Great service, the Project 9 arrived quickly and perfectly packed. I ordered a smaller version immediately from the same shop. Enjoyable shopping experience!
Thank you, Irina! We're glad you enjoyed your shopping experience and appreciate your continued support. Looking forward to serving you again!
Super fast delivery . Very smooth transaction. Highly recommend 💖
Thank you for your feedback and your recommendation - it means a lot to us ❤️. Thank you for choosing us!
Brilliant workshop, learned loads and it was an enjoyable, relaxed course - it was great chatting to the others on the course about natural dyes and other stuff!! The workshop space was pretty much perfect - plenty of room. Side issue point but there is plenty of free parking which is always a bonus.
Thank you for your kind review and great to hear that you learned lots about natural dyeing.
Love it, great quality
Thank you for your positive feedback about our online shop! We appreciate your support.
Super selection of special things & very speedy service, with much-appreciated eco-packaging. Lovely!
Thank you for your kind words and your appreciation of our speedy delivery for your parcel. We are passionate about eco-friendly packaging and also that we offset all transportation emissions by buying trees from Tree Nation - for every product ordered, one tree is planted!
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Thank you for your positive feedback! We're glad to hear that the map were helpful for you!!