Shipping - UK and International Orders
We're committed to ensuring your order is delivered quickly, reliably, and sustainably. Below you'll find details on how our shipping works - both in the UK and internationally.
Carbon Commitment
We offset 100% of the carbon emissions from your order's journey, from our warehouse to your doorstep, at no extra cost to you. This is part of our Net Zero website commitments.
UK Orders
- Orders over £50: FREE shipping,
- Orders under £50: £3.99.
- Processing time: 1–2 business days
- Shipping: Main courier is Royal Mail with Tracked 24/48hour service
- Delivery: Direct to your doorstep
Royal Mail Guaranteed Next Day Delivery
This courier service is guaranteed for next day delivery by 1.00pm. It is available at our discretion at a cost of approx £10 - £15. Please email us if you wish to use this service.
International Orders
Shipping Method
- Shipped via Royal Mail International Tracked or equivalent courier.
- Shipped with attached Customs Documentation
- Estimated delivery: 5 - 10 business days (varies by country).
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Cost: Calculated at checkout BEFORE you commit to a purchase
We ship to United States, Canada, Australia, New Zealand, Norway, Switzerland, and many more. We do not ship to the EU.
Tracking and Support
- Tracking numbers emailed after dispatch
- Questions? Contact us at office[at]tirglas.co.uk
Agreement and Customer Responsibility
By placing an order for delivery outside the UK, you agree that:
- You are responsible for all import VAT, duties, and handling fees.
- TirGlas Ltd is not responsible for additional charges applied by your local customs authority.
- Shipments are DAP (Delivered At Place) — you act as the importer of record.
- Shipments to the USA are DDP (Delivered Duty Paid), including USA tariffs.