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Here is a list of Frequently asked Questions about our handmade candles and candle accessories. If you can't see the answer to your question or you wish to contact us directly, please use the Contact Us Form.
A lid will help to keep your candle in top condition and dust free when not in use. If you store your candles for some time before burning, it will help to keep the fragrance in the candle wax and not to evaporate.
Our handmade candles are crafted in small batches using high-quality, natural ingredients. They are an eco-friendly and cruelty free product from the wax to the wicks.
We use high-quality, 100% plant-based waxes such as soy wax or soy wax blends, such as soy and coconut wax. Our premium fragrances are designed for plant-based waxes to create a clean and consistent burn.
The wax is sustainable, biodegradable and contains no paraffin or derivatives of the petroleum industry. The wax itself is from ethically sourced European grown soya. We do not source any soya from South American countries where the soy plantations have been known to be amongst the causes for deforestation.
The burn time for candles does depend on the size of the candle. Each of our products has an estimated burn time on their website page. Typically our candles burn for 20 to 40 hours. It is dependent on a few factors, particularly where the candle is located. Keeping away from draughts will increase burn time.
Yes and yes! Apart from plant-based waxes, vegan rated diffuser bases and cruelty-free practices, our packaging is plastic free and recyclable.
We use either eco-friendly, lead/metal free cotton wicks or wooden wicks depending on the size of the candle. Both these options are designed to ensure a clean, even burn with minimal soot.
Generally yes, although it does depend on the room size. Candles work best in small to medium-sized rooms. For larger spaces, you may need multiple products or a more concentrated scent.
We have a number of fragrances available, some all through the year and other seasonal fragrances. We're sorry but you can't customise the packing boxes.
Firstly, you should trim the wick to 50 millimetres (¼ inch - or the size of a thumbnail) before each burn. Let the melted wax cover the whole surface of the candle to avoid 'tunnelling'. Lastly, keep your candles away from draughts.
If you want a crackling wick candle, then your candle must have a wooden wick!
When any wood is heated, its molecules start to break down and release water vapour. This water vapour can become trapped in the pores of the wood, creating small pockets of air. As a wooden wick candle burns, the heat from the flame causes these pockets of air to expand.
Eventually, the pressure inside the pockets becomes too great and they 'explode', releasing a burst of steam - this creates the desirable candle crackling sounds.
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